VIP Casino Host (Harrah's)

Job description

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business - Responsible for generating casino revenue through development of existing VIP accounts and prospecting for new accounts, while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs. - Builds loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques. - Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team. - Works to utilize Hotel, Dining, transportation resources, and direct mail to actively recruit VIP players. - Effectively coordinates time between customer facing activities, (participating in special events and social functions) and phone/email correspondence to achieve benchmark goals. - Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements. - Coordination as needed with Executive Host Team and Di...