Implementation Consulting Manager

Job description

SUMMARY: The primary responsibility for this position is to manage and coordinate the operational integration of new pharmacies by serving as the primary on-site support through the initial opening of the pharmacy. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Coordinates and executes a client-specific project plan for the opening of new pharmacies from an operational perspective. - Ensures project deadlines are met and desired outcomes are achieved. - Confers with management to gain knowledge of work situations that may require supplemental training for new pharmacy staff and to better understand changes in policies, procedures, regulations, business initiatives, and technologies. - Proactively monitors prescription pull-through from client prescribers and works with Omnicell and client leaders to maximize volume ramp-up and pharmacy performance. - Reacts quickly to a range of issues, varying in complexity, and addresses them at the appropriate management level. - Addresses escalated complaints and resolves issues in a timely manner. - Conducts one-on-one training and process coaching sessio...