Facebook Community Strategist

Job description

Pay- $ 42,800 per year Role: To serve as the voice of Nuvia inside the SML MKR Club Facebook group, by creating a high-trust, emotionally safe, and highly responsive community experience at scale. This role exists to guide members through one of the most important decisions of their lives by helping them move from fear and uncertainty to clarity, confidence, and connection. Admins operate as patient-obsessed advocates, emotional guides, and trust builders—ensuring every interaction reflects empathy, accuracy, and strong judgment while staying within established boundaries. In a fast-paced, high-volume environment, this role requires quick decision-making, clear communication, and the ability to navigate ambiguity while consistently acting in the best interest of both the member and Nuvia. We have 140,000+ members in the group, with 20,000-30,000 active members a week. Success in this role means: - Every member feels seen, supported, and informed - The community remains positive, trustworthy, and well-managed - Members are confidently guided toward the right next step in their journey Responsibilities: - Help manage SML MKR Club pending posts, membership requests, monitoring comment...