Guest Services
Erie County Convention Center Authority · Erie, Pennsylvania, US
POSITION: Guest Services STATUS: Part-Time / Event-Based REPORTS TO: Guest Services Supervisor FACILITIES: Bayfront Convention Center, Erie Insurance Arena,...
Job description
POSITION: Guest Services STATUS: Part-Time / Event-Based REPORTS TO: Guest Services Supervisor FACILITIES: Bayfront Convention Center, Erie Insurance Arena, Warner Theatre, UPMC Park PAY RATE: $9.00 per hour Be the First Face Guests See at Erie’s Premier Venues Are you friendly, approachable, and calm under pressure? Join the Guest Services Team and help create a welcoming and secure environment for guests attending events across Erie’s top entertainment venues. Whether it’s a concert, a hockey game, a theatrical performance, or a special event, your presence helps set the tone for a safe and enjoyable experience. As a Guest Services team member, you’ll be on the front lines—greeting patrons, managing entry points, and ensuring compliance with venue rules and safety procedures. What You’ll Do: Operate walk-through magnetometers and assist with security screening procedures Greet and guide guests as they enter the venue Ensure guests are in compliance with event and venue policies Provide directions, answer basic event-related questions, and assist with guest needs Communicate promptly and professionally with supervisors and other staff members Help maintain a smooth, safe, and orga...