Front Office Coordinator -Live Oak

Job description

POSITION SUMMARY: Supports and is responsible for the daily management of the registration areas at Hunt Regional Medical Partners physician office. Focus is placed on customer service, day to day operations, staffing, quality management, eligibility, authorizations and upfront (point-of-service) collections. Coordinates/evaluates phone and referral communication from patients and other physician offices to ensure timely turn around time. Assists in evaluating and managing the provider schedules to ensure appropriateness and adjusts templates as needed. Interpret and ensure compliance guidelines are followed according to federal regulations. Assist with special projects as needed. POSITION REQUIREMENTS: Minimum Education: High school diploma/GED certification. Minimum Work Experience: Three year of experience in a patient access, registration and insurance environment. Experience with automated systems. Required Licenses/Certifications: None Required Skills, Knowledge, and Abilities: Excellent interpersonal skills to relate to a wide variety of customers. Excellent verbal and written communication skills. Also patience, tact, courtesy, and diplomacy while treating all clients with...