Third Shift Manager

Job description

Responsive recruiter Position Overview: The 3rd Shift Manager (SM) is responsible for supporting the General Manager in the management of the 3rd shift store’s operations,. The SM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The SM is responsible to manage and oversee all safety processes within the store. The SM ensures an exceptional customer experience that supports our vision. Principal Duties: - Supervise the day-to-day task assignments and performance of associates. - Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers. - Ensure compliance with corporate training programs. - Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices. Benefits: - Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This inclu...