Assistant Manager

Job description

ASSISTANT MANAGER FULL-TIME (35+ weekly hours), NON-EXEMPT Position Summary: The Assistant Manager’s (AM) role is to assist the General Manager in the oversight of all operations of the restaurant including, but not limited to, ensuring customer satisfaction while maintaining profitability through diligent monitoring and controlling of food/beverage costs and labor costs. The AM is also responsible for protecting the current sales volume and working to aggressively increase future sales volume. Ultimately, it is the duty of the AM to assist in running an efficient restaurant operation, rendering fast customer service in a friendly manner in a clean and sanitary atmosphere. The AM reports to the General Manager. Essential Functions: - Know and embody the Mission, Vision and Core Values of Blake’s Lotaburger.- Demonstrate the highest level of customer service by being polite and friendly to customers, especially when handling complaints.- Ensure proper preparation of each menu item the proper way, every time. Never walk past a mistake. - Possess exceptional leadership skills in order to motivate management staff and crew members to perform all job duties with the customer in mind.- P...