Patient Service Representative (PSR) - OB/GYN

Job description

Department: 09122 AMG OB/GYN - Front End Staff Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Mon through Fri 630-5pm depending on the day. Coverage at West Allis and at times Franklin and St. Francis. Pay Range: $19.80 - $29.70 Major Responsibilities: - Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. - Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. - Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. - Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. - Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer req...