Service Drive Sales Manager

Job description

Dealership: L0396 Hyundai of New Port Richey Service‑to‑Sales Manager: Hyundai of New Port Richey: Position Overview: Hyundai of New Port Richey has been the #1 Hyundai store in the United States for 10 consecutive years (2014–2024) . As part of Lithia & Driveway (LAD) — now the #1 automotive retail group in the world — we operate with the performance standards, accountability, and customer‑first culture expected of a Fortune 500 organization. We are seeking a Service‑to‑Sales Manager to convert service‑lane traffic into new‑vehicle opportunities through strategic equity mining , customer engagement, and cross‑department collaboration. Key Responsibilities: Equity Analysis — Evaluate customer equity positions and identify viable upgrade opportunities. Service Drive Engagement — Maintain a proactive presence in the service lane and partner with advisors to identify qualified prospects. Upgrade Consultations — Present data‑driven upgrade paths aligned with customer needs and Hyundai program offerings. CRM & Lead Management — Execute disciplined follow‑up, appointment setting, and pipeline tracking. Cross‑Functional Collaboration — Work closely with sales management, service leadershi...