Branch Manager

Job description

Description Vortex Industries is seeking a Branch Manager for the Richmond, VA, Service Center. The key goal of the Branch Manager will be to provide oversight of business operations and leadership guidance to the Service Center. Vortex Industries is seeking a Branch Manager to actively lead an installation and service business while ensuring a continued focus on exceptional Customer Service and maintaining a great place to work for our employees. This leader will report to a Regional Director at Vortex. - Manage a Service Center ensuring and maintaining direct, productive, and positive relationships between management and employees - Deliver a profitable operation through managing the operations, staffing, and expenses of the Service Center - Develop and implement continuous improvement initiatives that reduce cost of operations and improve service level, productivity, and quality - Drive operational excellence and best practices to improve quality, service, cost & safety - Sets a tone of excellence for customer satisfaction at every stage of service - Maintains a high level of quality and timely service to customers for maximum retention - Manage ongoing relationships with key pa...