Patient Financial Advocate - Full Time - Germantown, TN

Job description

Job Title: Patient Financial Advocate About Us: At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. Position Overview: The Patient Financial Advocate serves as the primary liaison for patients regarding financial matters throughout their care experience at West Cancer Center. This role provides support with insurance billing, coverage verification, financial assistance screening, and patient education regarding financial responsibility. Advocates work closely with patients and internal teams to ensure affordability and accessibility to care while maintaining dignity and confidentiality. Key Responsibilities: - Serve as the primary financial point of contact for patients throughout their care - Conduct initial and ongoing evaluations of insurance coverage and benefit verification - Review and create estimates; explain out-of-pocket costs to patients...