Technology Adoption Manager - Digital Transformation

Job description

Position Overview The Technology Adoption Manager drives successful adoption of new and existing technologies not only within the organization but also with external stakeholders. This role blends change management, communication, training, product enablement and analytics to ensure external customers, RRX employees understand, use, and realize value from digital tools. The ideal candidate partners with Business stakeholders and Enterprise Digital Solutions and IT teams to deliver measurable outcomes — higher adoption, reduced friction, better productivity, and overall improved customer and employee experience. Scope of leadership role: - Gain strategic buy-in from internal and external stakeholders by being excellent collaborator and partner. - Be a product champion who can work cross-functionally to achieve shared success. - Works directly with senior leadership to ensure messaging, communication and adoption plans are well strategized. - Lead best in class change management strategy to help penetrate product adoption across internal and external stakeholders. - Ability to work in a fast-paced, high-energy environment and bring sense of urgency & attention to details to the table...