QMS Officer

Job description

Job Description The purpose of the position is to support all QA Systems activities to ensure compliance with cGMP, FSSC22000, FEMAS, UFAS and BETA NOPS. Main Responsibilities: • Customer complaint process owner: Record investigate and resolve customer complaints related to product and raw material quality and implement necessary corrective and preventive actions to address identified issues. Recording COPQ figures identifying trends and suggesting improvements to reduce COPQ.• Supplier complaint process: Record and support with the investigation and management of supplier complaints related to product and raw material quality. • Internal Audit Programme Owner: Develop, execute, and manage the site internal audit programme to ensure compliance with GMP, food and feed quality standards. Collaborate with departments to address findings and drive continuous improvement.• Supplier Audits: support the supplier audit programme to assess and ensure ongoing compliance. Collaborate with suppliers to address identified gaps and implement improvements.• Batch release: perform batch reviews and administer certificates of analysis.• TACCP and VACCP Process Owner: Implement and manage Threat Ass...