Solutions Architect, Implement to Renew
Blackbaud · US
As a SAFe Solution Architect aligned to the Implement to Renew (I2R) value stream, you will drive the architectural vision and technical strategy across mark...
Job description
About the role: As a SAFe Solution Architect aligned to the Implement to Renew (I2R) value stream, you will drive the architectural vision and technical strategy across marketing, sales, partners and customer acquisition platforms. You will ensure that digital experiences, data flows, and integrations across the I2R journey are scalable, secure, and aligned with enterprise goals. This role is pivotal in enabling seamless customer journey from onboarding through renewal. What you'll be doing: - Define and evolve the solution architecture for the I2R value stream, ensuring alignment with enterprise architecture and business strategy. - Drive innovative, AI-enabled solutions that drive scale, efficiency and transform our operations in the Implement to Renew space. - Collaborate with Product Management, Marketing Ops, Sales Ops, Partner Ops, and Customer Success to understand business needs and translate them into scalable technical solutions with detailed roadmaps. - Lead architectural design of CRM, marketing automation, customer data platforms (CDPs), sales enablement tools, and analytics platforms. - Ensure architectural alignment across multiple Agile Release Trains (ARTs) support...