SVP, Implementation Reports

Job description

Position Summary: We’re looking for a dynamic and visionary Sr. Vice President of Professional Services & Implementations to redefine how WEX delivers value across our Health & Benefits product suite. This is a rare opportunity to lead a large-scale transformation—shaping the strategy, execution, and future of our Professional Services organization while elevating the experience of every new customer we bring onto our platform & service offerings. In this role, you will set the direction for how we deliver world-class implementations at scale, build repeatable and revenue-generating service models, and unlock new opportunities through the strategic use of SaaS technologies and AI. We are seeking a strategic thinker with a proven record of driving business growth, improving customer loyalty, and modernizing service delivery. You will play a critical role in architecting our Professional Services strategy, identifying new packaged services and AI-driven offerings, and ensuring every implementation across our Health & Wealth products is seamless, predictable, and built for long-term success. If you are energized by transforming organizations, elevating customer impact, and defining wh...