CSS ES Lubes

Job description

, Poland Job Family Group: Commercial and Retail Worker Type: Regular Posting Start Date: May 18, 2026 Business Unit: Downstream and Renewables Experience Level: Early Careers The annual base salary range for this position: zł84,000.00 - zł124,800.00 Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity. Job Description: Customer Success Specialist (CSS) with Spanish is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash journeys forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to order and payment. CSS provides Consistent, Adaptive, Reliable and Easy experiences to our customers. Principle Accountabilities: The a ctivities cover all customer levels including Key Accounts and Platinum Customers. The broad accountability of this role is to take ownership, drive accountability, and demonstrate and communicate improvements for our customer journey. This means being a single...