Patient Services Rep II

Job description

Description Job Title: Patient Service Representative II Type: This is a full-time position, normal days and hours of work are Monday-Friday 8 a.m.-5p.m. Classification: Non-exempt: Summary/Objective: Responsible for clinical support of the medical office Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Essential Functions: Assigned as Triage: - Triage and return patient calls with information provided by and at the direction of the physician. - Reviews patients chart and collects all pertinent information for physician. - Educates patients and families as appropriate. - Documents patient information and care provided in patient record. - Transmits medical information to requesting parties via secure email or fax. - Reviews each chart for accuracy and completion before releasing the chart for a patient visit. Arranges charts in Assigned as Test Scheduling: - Schedules all outpatient tests/procedures. - Completes MRI logs and sends paperwork to appropriate person. - Obtains all pre-certification required for appointments and testing. Assigned as Runner: The jobholder must demonstrate current competencies applicable to job position. Mus...