Business Analyst

Job description

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.WNS Poland - Launched operations in August 2012 with focus on European language capabilities. Key industries served: finance & accounting, insurance, shipping & logistics, customer service and travel. Job Description: Analyzing issues reported by customers in the Ivalua-based procurement platforms, providing workarounds, and implementing solutions Proposing and implementing performance and configuration improvements to the client’s systems Analysis of specific business requirements for technical feasibility and alignment with Ivalua configuration best practices Collecting and refining business requirements and suppo...