Order Management Associate

Job description

Company Overview Ghost is an AI-native inventory distribution platform and operating system for modern retail trade. We partner with the world’s best brands to help them understand the true value of their inventory and route it to the right destinations globally. Ghost gives brands precise control over where and how their inventory is sold. Backed by top venture firms including L Catterton, Cathay Innovation, Union Square Ventures, Equal Ventures, and Eniac. Ghost has offices in Los Angeles and New York. About the Role: We are seeking a dedicated and meticulous Operations Associate to support our order management department. You will manage wholesale orders from sale through final delivery, ensuring a smooth, accurate, and positive experience for both buyers and sellers. You will be responsible for day-to-day order management, communication, documentation, and issue resolution. If you have an eye for detail and enjoy solving complex problems, we want to hear from you! Key Responsibilities: - Order Management: Own the full lifecycle of assigned orders from learning buyer and seller preferences to ensuring orders are delivered in a timely and accurate manner. - Buyer and Seller Commu...