FHA Mortgage Origination Representative

Job description

FHA Mortgage Origination Representative Employment Type: Full Time , Entry Level Department: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: - Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures. - Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests. - Follow standard operating procedures for various topics, systems, and contact channels. - Document all of your contacts in a database - Keep up to date on FHA...