Customer Support Representative

Job description

Replies within 24 hours Benefits: - Competitive salary - Paid time off - Training & development Benefits/Perks: Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. - Vacation, paid time off - Company-paid training - Employee discounts for Culligan in-home products - Eligibility for annual recognition and training meetings/events Responsibilities: - Extensive problem-solving, order processing, and helping to manage customer accounts - Provide proactive sales support by developing close relationships with customers - Schedule service and delivery orders - Coordinate schedules with the service/operations team - Contact customers for purposes of scheduling additional services or offering maintenance plans - Refer unresolved customer grievances to designated departments for further investigation Qualifications: About Culligan As the world’s leading water experts, we are dedicated...