World Cup Fan Fair Event Staff 2026

Job description

Job Title: Event Staff Supervisor – GWCC Location: Georgia World Congress Center: Job Summary: The Event Staff Supervisor at the Georgia World Congress Center (GWCC) is responsible for overseeing event staff operations during conventions, trade shows, sporting events, and special events. This position ensures all staff provide excellent customer service, maintain safety standards, and support a professional and welcoming environment for all guests and clients. Qualifications: - Supervise event staff assigned to GWCC buildings, entrances, exhibit halls, and event spaces - Conduct roll call, briefings, and post-event debriefs for all assigned staff - Ensure proper staffing levels and coverage for all assigned posts - Monitor staff performance, appearance, and professionalism - Enforce company policies, venue rules, and GWCC guidelines - Provide direction and assistance to guests, vendors, and event attendees - Respond to incidents, emergencies, and customer concerns in a timely and professional manner - Maintain communication with management via radio and other communication tools - Complete incident reports, daily activity reports, and shift summaries - Coordinate with GWCC operatio...