IT Analyst Senior - IS Analytic Health

Job description

Job Details Support Services| Miamisburg|Full Time|Days: Responsibilities & Requirements: Job Responsibilities: - Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues - Provide support for assigned applications by maintaining vendor recommended application version. Collaborate with vendor on escalated issues with complex applications - Leads the team through application upgrades and team specific projects - Maintain server health through patching, reboots, and supported software versions - Participate in on-call rotations to provide off-hours application support - Collaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes. - Lead the design process and complete the assigned tasks for most complex development and unit/integration testing - Develop and maintain application support documentation. Educate end-users and team members as needed. - Champions p...