Deposit Operations Specialist I

Job description

Overview At UW Credit Union, we believe in delivering exceptional member experiences while driving operational excellence. The Deposit Operations Specialist plays a critical role in enhancing our deposit products, services, and technology platforms—helping us streamline processes, boost performance, and improve member satisfaction. The Deposit Operations Specialist is an entry-level position in our Deposit Operations team, processing transactions and providing operational support for checking, savings, money market, certificate, IRA, business and fiduciary accounts. The Deposit Operations Specialist provides superior service directly to members and supports other member-facing staff in resolving deposit account inquiries. The incumbent possesses strong interpersonal skills, problem-solving abilities, a commitment to accuracy and exceptional member service, and meets benchmarks for volume, service levels, and quality. Responsibilities: Deposit Transaction Processing: - Process account requests, including maintenance, servicing, reporting, and other transactional activities including but not limited to: - Administration of negative account processes such as force closures and charge-...