Director of Operations

Job description

Position Overview: Responsible for driving the performance, consistency, and scalability of all non-culinary operations across restaurants, catering, concessions, and event-driven business units. This role focuses on operational execution, financial performance, vendor optimization, facilities management and leadership development. The position requires a hands-on, results-oriented leader who ensures strong accountability, builds systems, and drives measurable outcomes across the organization. The leader must be a passionate hospitality-driven leader that ensures the highest level of service and operational excellence. This position oversees budget and forecasting, day-to-day operations and standards of service and quality of the multi-concept hospitality group. This position is responsible for developing standards for increasing the facilities' operational efficiency, forecasting and anticipating business requirements and logistics, coordinating staff growth and development, creating key improvements for all restaurant environments and ensuring maximum profitability. As the liaison between each restaurant concept, this position should effectively provide daily communication with O...