Customer Order Administrator

Job description

The Customer Order Administrator plays an important role in supporting customers and internal teams by ensuring accurate and timely processing of customer orders. This position acts as a key connection between customers, Sales, and internal operational teams, managing order data, follow-ups, and communication throughout the order lifecycle. The role is well suited for individuals at the beginning of their career who are highly organized, detail-oriented, and customer-focused. In This Role, Your Responsibilities Will Be: - Enter, process, and maintain customer orders accurately in the company’s order management and ERP systems - Monitor and update order status, ensuring timely and clear communication with customers, sales teams, and internal stakeholders - Act as a first point of contact for customers on order-related questions, providing professional and timely support - Maintain order-related data, documentation, and basic financial information linked to sales orders - Coordinate order changes, confirmations, and follow-ups with Sales, factories, logistics, and other internal teams - Proactively identify potential delays or issues and support their resolution by working closely wi...