Front Office Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Job description

Company Description Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses. Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation. Job Description: For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking an experienced Front Office Manager to lead front office operations and deliver exceptional, personalized guest experiences in line with the hotel’s luxury positioning. Key Duties & Responsibilities: - Lead and oversee all Front Office operations, ensuring smooth daily workflows, high service standards and strong guest satisfaction - Take full accountability for service quality, guest experience and departmental perform...