Front Desk Agent

Job description

Job Description: The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Perks & Benefits: - Competitive pay and a Comprehensive Benefit Package - Health Saving Account, Flexible Saving Account, Employee Assistance Program - Annual Education Allowance - Generous Referral Program - Fun and collaborative company culture with lots of team-building events - Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel What Will You Do?: The essential functions include, but are not limited to the following: - Complete registration process in accordance with The Emily Hotel’s check in standards: greet guests, confirm length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator. - Close guest accounts at time of check out according to The Emily Hotel’s Check out Standards: greet guest at check out, confirm and collect payment, and request feedback reg...