Senior Housekeeping Manager

Job description

What you'll bring to the team The Senior Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure the highest standards of cleanliness, safety, efficiency, and guest satisfaction. The role leads the department through effective planning, staffing, training, and cost control, while working collaboratively within a unionized environment and in accordance with collective bargaining agreements, hotel policies, and company objectives. This position manages and coordinates all housekeeping activities, including guest rooms, public areas, linen, inventory, and equipment. The Senior Housekeeping Manager ensures departmental performance aligns with hotel standards, brand expectations, and operational goals, while maintaining positive labor relations and a respectful, compliant workplace. Qualifications & Experience: Key Responsibilities: - Ensure daily housekeeping operations run smoothly, safely, and efficiently in compliance with the collective bargaining agreement (CBA). - Supervise all housekeeping areas and team members while fostering a respectful and inclusive work environment. - Maintain the highest standards of cleanliness, maintenance, and presentat...