Front Services Supervisor - Aria
MGM Resorts International · Nevada, Missouri, US
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diver...
Job description
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Front Services Supervisor will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and needs, the candidate will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. THE DAY-TO-DAY: - Oversee department operational functions within the Front Services department activities and staff, consistent with the strategic plan and vision for the department, the division and the property - Manage the delivery and measurement of guest service within assigned departments consistent with the company’s core service standards and brand attributes - Assess group travel movements and coordinate necessary guest service arrangements to accommodate luggage and ground transportation require...