Patient Experience Director

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift: Day Work Day(s): Monday-Friday Shift Start Time: 8:30 AM: Shift End Time: 5:30 AM: Worker Sub-Type: Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. Job Description: This position is responsible for applying extensive knowledge of patient experience, continuous process improvement practices, project management, and change management to develop and execute strategic initiatives that support organizational patient experience goals. Experience: - 3+ years of progressive patient/customer experience and/or service excellence experience and knowledge - Experience as a process change leader with demonstrated results in organizational e...