Account Manager, Analytics

Job description

At Verisk Canada, our Account Managers sit at the centre of the customer experience, building trusted partnerships, driving adoption of data driven solutions, and ensuring our clients realize meaningful value from day one. As an Account Manager, Analytics , you will work with a diverse portfolio of clients across the insurance, mortgage, and real estate ecosystem, acting as their primary point of contact following the sale. - Manage customer success for Verisk clients: Insurance Brokers, MGAs, Insurance Mutuals, Mortgage Brokers, Lenders, Appraisers, Appraisal Management, and Digital Real Estate companies - Focus on onboarding, training, and monitoring volumes based on commitments - Support the hand-off from sales to operations with account set up procedures, invoicing, internal client information, training and inquiries in the first 90 days of launch. - Build relationships within accounts and gather information to help sell solutions based on goals and challenges - Post sale owner responsible for adoption, retention, and account health - Attend conferences, work in the booth, facilitate demos and network (where required) - Attend and lead regular customer meetings and check-ins to...