Home Loan Specialist

Job description

About Us Tiimely is a platform technology company leading the future of financial assessment through predictive and explainable AI, and configurable, API-led solutions. Our proprietary technology automates financial assessment and credit decisioning, enabling faster, more accurate outcomes across a range of use cases, and is licensed by large banks, fintechs, ASX-listed brands and our own in-house retail business, Tiimely Home. Our core values are “Time to be Human”, “Time to Take Responsibility”, “Time to be Transparent”, and “Time to Build Good Bonds”. As a certified B Corp, we’re committed to doing good through business – and building experiences that benefit all of our stakeholders. Headquartered in Adelaide with a national team of 120, we’re on a mission to transform how Australians access credit through cutting-edge technology and a human-first approach. The Position: We are seeking an enthusiastic Home Loan Specialist to join our Customer Hub. In this role, you will provide exceptional support to customers via phone, email, and chat. You’ll play a pivotal role in making outbound calls to customers who have started applications, helping them navigate the online application an...