Customer Support Advisor

Job description

Do you speak fluent Swedish, English and calm human who fixes things? Quinyx is looking for a First Line Customer Support Advisor to be the friendly voice our customers reach when tech gets tricky. Youll solve problems, answer questions, escalate the truly mysterious stuff, and generally save the daymainly via phone and email. If you love helping people, enjoy a good troubleshooting puzzle, and dont mind coming into the office at least twice a week, we might just be your next happy workplace. Bonus points if youre equally comfortable talking APIs and people. The Role Our First Line Customer Support Advisors are the first point of contact when our customers encounter a question or issue. This role focuses on providing customer support to our Swedish and English-speaking customers. As a First Line Customer Support Advisor, you will be the primary point of contact for customers who speak Swedishor English. You will handle incoming inquiries, solve customers technical questions, and provide consistent and efficient support to our customer base. We would like our new colleague to be able to come into the office a minimum of 2 times per week. All candidates need to be fluent in both Swed...