Manager, Data Analyst

Job description

#WorkwithImpact About Us: Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma-informed, and culturally grounded communication. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country. At Castlemain, we are committed to creating a workplace where people feel respected. To learn more about who we are visit https://www.castlemain.com/ As a Manager, Experience, Technology and Compliance (Data Analyst), you will lead performance measurement and reporting initiatives across multiple teams or business units, shaping data governance standards and performance frameworks that support organizational goals. You will support continuous improvement through structured reporting, strong data governance and accessible data visualization. This is a full-time, permanent position offered in Toronto, Calgary, Vancouver, Hybrid or remote. About the Opportunity: - Drive continuous improvement and performance optimization by analyzing operational and service delivery data to identify trends, bottlenecks, and improvement oppo...