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KPN Front Office Spec

Kettering Health · Middletown, Ohio, US

Physician Office | Middletown | Full-Time | First Shift Responsibilities & Requirements Under the supervision of the provider and/or practice leader, provide...

Job description

Job Details Physician Office | Middletown | Full-Time | First Shift Responsibilities & Requirements: Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties. Job Requirements: - High School Diploma or equivalent. - Previous front office experience or background in general office work. - Must be able to maintain confidentiality/discretion. - Must be patient, courteous, and tactful. - Ability to communicate and relate well with office staff, ancillary departments and the public. - Ability to follow direction, accept orders and perform repetitive tasks. - Computer literate in use of word processing and email. Preferred Qualifications: - 1-year experience in a medical/physician offic...