Program Support Specialist

Job description

Overview FWI is building a team to deliver professional and administrative support services for the Court Services and Offender Supervision Agency (CSOSA) in Washington, DC. As a Program Support Specialist, you will support the operational effectiveness of your assigned CSOSA division — maintaining organizational and workflow records, reviewing management reports, compiling program performance data, and preparing charts and narratives for management analysis, all while helping leadership make informed decisions. FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment. Work Schedule and Location: On-Site: This full-time on-site position will work Monday through Friday, 8am to 5pm in Washington, DC. Responsibilities: - Maintain, gather, and compile records of organizational and workflow charts, staffing levels, mission and function statements, program resource use and availability, and internal audit reports - Review reorganization requests, performance and management indicator reports, and suggestions for program improvements - Compile and distribute reports on pr...