New Property Launch Concierge

Job description

The New Property Launch Concierge is responsible for ensuring the home based technology needs of clients within new launch properties, by conducting in-home, in-person surveys at assigned properties as well as recommending additional services based on customer’s needs or desires within an assigned local territory. RESPONSIBILITIES: - Ensure new property launch customers are receiving bulk services and review existing services to suggest upgrades or additional products such as security and home automation. - Obtain orders or contracts for services that will be paid by the client or customer. - Attend and be regularly engaged on-site in customers’ homes and other community based locations. - Identify upselling opportunities by targeting residential prospects in assigned community events, evaluating their needs, and selling solutions for those needs. - Participate in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities. - Provide feedback to enhance sales processes. - Maintain quality service by selling appropriate solutions in keeping with Company’s standards and identified revenue and penetration objec...