Front Desk Registration - Marshall Internal Medicine

Job description

Job Responsibilities: Education: High school graduate or GED Experience: Six months work experience in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable. Candidates who present themselves in a professional manner, both in person and on the telephone are preferred. Internal applicants must call HR at ext. 11653 to determine eligibility before applying. - Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner. - Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly. - Schedules patient appointments for all physicians confirming the appointment one-day prior. - Obtains complete and accurate demographic and insurance information for each patient. - Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments. - Responds to patient inquires with regard to basic insurance or billing questions or provide a referral to appropriate staff member....