Harleysville Guest Experience Director

Job description

Reports to: Harleysville Campus Pastor Hours Commitment: Full-time hours (40-45 hours/week) with regular weekend responsibilities. Objective: To create a culture where a world-class Guest Experience is priority through leading and developing leaders and volunteer teams to increased effectiveness to introduce more and more people to Jesus and help them fully follow him. Required Skills: - Strong people and conflict resolution skills. - Strong oral and written communication skills. - Strong organizational and time management skills. - Strong computer skills with the ability to learn appropriate software skills. - Ability to maintain absolute confidentiality in handling office and volunteer matters. Primary Responsibilities: - Set the pace for a world-class level of hospitality and customer service locally. - Build and develop strong volunteer teams: recruit, train, equip, empower, and sustain regularly. - Create excellent, inviting, and warm environments. - Vision cast constantly. - Assist with location-specific responsibilities as designed by the Campus Pastor. - Administrative duties as assigned - Lead and give oversight to the Attendee Onboarding Process Lead and give oversight to...