Front Office and Enquiries Manager

Job description

About Luxe Care Luxe Care is a premium, nurse-led provider of in-home care services, supporting clients to live safely, independently, and with dignity in their own homes. We are committed to delivering exceptional care with compassion, professionalism, and a strong focus on quality outcomes. We are currently seeking a dynamic, highly organised, and customer-focused Front Office and Enquiries Manager to join the Luxe Care team at our Hawthorn office. This is an exciting opportunity for someone with strong administrative experience, exceptional communication skills and high attention to detail to make this role their own and become a key part of our growing organisation. Our values: T rust • Respect • Empathy • Open Minded • Integrity About the Role: Front Office and Enquiries Manager is responsible for overseeing the day-to-day administrative operations of Customer Facing staff who manage incoming client enquiries while delivering exceptional customer service. This role is a key point of contact for potential clients and their families, existing clients and staff as well as external stakeholders. It plays a pivotal part in ensuring the smooth running of office functions and support...