Supervisor Table Games
Caesars Entertainment · South Lake Tahoe, California, US
The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a hi...
Job description
The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars Entertainment assets. Adheres to all regulatory, company and department policies and procedures - Responsible for actively building and retaining customer relations. - Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. - Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. - Assures that all coin and check racks are always filled. - Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager. - Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow team members and 3) making comp decisions. - Remains alert to any unusual or questionable activities being displayed by any Table Games team member or gaming guest and reports any situations to assigned superior. - Observes problems or differences...