Veterans Housing Case Manager II at Otto's Place

Job description

Description ABOUT THE POSITION: The Veterans Housing Case Manager is a senior level position requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative. The Veterans Housing Case Manager II is expected to share knowledge, function as a resource, and serve as a guide to other Veterans Case Managers in the agency. An incumbent in this position may work in either emergency or housing services. Those in emergency services work a caseload of individual program participants experiencing homelessness, many of whom have multiple barriers (i.e., serious mental illness, substance use disorders, chronic health conditions, frequent contact with law enforcement, etc.). They engage and develop relationships with participants and provide trauma-informed support services so that secure, stable, and permanent housing may be achieved. Those in housing services work a case load and provide trauma-informed case management services designed to prevent homelessness and stabilize housing for tenants. This includes assessment, documentation, information and referral, goal setting, and direct advocacy, cooperative case pla...