Goodwill Connects Specialist (41134)

Job description

Job DetailsLevel: ExperiencedJob Location: S Orange Blossom Trail Headquarters - Orlando, FL 32809Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: AnyJob Category: Admin - ClericalSUMMARY The Goodwill Connects Specialist is responsible for the delivery of community navigation and support services for individuals experiencing barriers to employment, housing, food security, and other basic needs. This role manages the intake, service coordination, referral tracking, and follow-up process to ensure participants are connected to effective, personalized resources. The Specialist also leads outreach initiatives, maintains strategic community partnerships, and contributes to public education and engagement efforts. The role includes performance monitoring and outcomes reporting in alignment with program goals. ESSENTIAL FUNCTIONS/DUTIES: 1. Responsible for managing participant intake and assessments to identify barriers and determine customized service and resource plans. 2. Coordinates service linkages by initiating referrals to employment programs, community agencies, and social service providers based on individual goals and assessments. 3. Monitors service engagement t...