Resident Liaison Officer

Job description

Annual salary: up to £28,917.00 Resident Liaison Officer Cambridge, Cottenham: Full Time Permanent: Salary up to £28,917 per annum 42.5 hours per week Monday – Friday “Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio—enhancing homes, increasing energy efficiency, and making a real difference in communities.” About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: - Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times - Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively...