JobMesh

Warranty Admin

Norm Reeves Auto Group · Cerritos, California, US

Location : Cerritos, CA| Job Type : Full Time | Pay : $28/hr+ | Schedule : Monday - Friday 8:30 a. m. - 5:30 p.

Job description

Location : Cerritos, CA| Job Type : Full Time | Pay : $28/hr+ | Schedule : Monday - Friday 8:30 a.m. - 5:30 p.m. The Warranty Administrator is responsible for processing, submitting, and tracking manufacturer warranty claims to ensure timely reimbursement from Ford Motor Company . This role works closely with the service department to ensure all warranty repairs meet manufacturer guidelines and compliance standards. What You'll Do: - Review repair orders to verify warranty coverage and eligibility - Ensure all documentation meets Ford warranty policies and procedures - Monitor claim status and follow up on outstanding or rejected claims - Resolve claim discrepancies and resubmit as needed - Communicate with service advisors and technicians to gather required information - Maintain organized records of all warranty submissions and approvals - Stay up to date with Ford warranty bulletins, recalls, and policy changes - Assist with warranty audits and ensure compliance with dealership and manufacturer standards - Reconcile warranty receivables and report on claim activity What You'll Need: - Knowledge of Ford warranty policies and procedures - Experience handling audits and compliance...