Lead of Design Strategy & Operations, Vice President - Employee Experience

Job description

Join our Employee Experience Design team as the Lead of Design Strategy & Operations, where you’ll be the strategic and operational partner to the Head of Design—turning design vision into an operating model that scales across a global workforce. You’ll build the “design operating system” (intake, prioritization, funding, governance, metrics, and delivery rhythms) that improves predictability, strengthens craft, and ties design outcomes directly to the firm’s highest-value priorities. This is a high-impact leadership role for someone who thrives in complex, regulated environments and can elevate UX through operational rigor, talent strategy, and data-driven execution. As the Lead of Design Strategy & Operations in Employee Experience, you are the operational and strategic partner to the Head of Design, accountable for translating design vision into an executable operating model that scales across the Design team delivering employee experiences for a global population. Sitting at the intersection of strategy and operations, this role strengthens how design plans, prioritizes, funds, measures, and delivers outcomes—improving the leverage of design teams and ensuring work aligns to th...