Analyst, Retail Channels (Sales Training)

Job description

As a Sales Development Trainer you will support effective implementation of new initiatives and projects to become part of daily operations in alignment with our franchise standards and corporate values. As part of implementation provides training to team members to support adoption of new ways of doing things and keep them going. Positions works on-site based in Trujillo Alto, PR. MAJOR DUTIES & RESPONSIBILITIES: - Work in project implementation plan in accordance with deployments strategy and schedules. - Provides training, orientations, reviews, and seminars to internals clients in relation to projects, initiatives implementation and/or continuous operations. - Provides training, orientations, reviews, practices, skills, and tools to new employees in relation to operations, sales and services, and customer services interactions regarding the employee unit. - Visit branches, remote network, self-service channels to explain and or review expectations with internal and external clients. - Work closely with the client and projects Implementation Manager. - Organizes, convenes and documents regular client and internal project team meetings throughout implementation and post go-live t...