Head of Service Sales

Job description

Are you a proven service sales leader with deep experience in the fire sprinkler industry? Do you thrive on building high‑performing teams, transforming commercial performance, and driving growth across service contracts and small works? If so, this is a rare opportunity to shape and lead a newly created Service Sales division at Vipond (Part of Chubb Fire and Security).: We are seeking an exceptional Head of Service Sales to take ownership of our service sales strategy, elevate our quoting performance, and strengthen customer relationships across a large and diverse portfolio. This is a high‑impact leadership role with clear objectives, strong executive sponsorship, and the scope to make a significant difference from day one. What You’ll Lead & Deliver: - Build the Service Sales division, establishing processes, SLAs, and a culture of commercial excellence. - Eliminate the current quote backlog and maintain SLA compliance for all fire sprinkler and mechanical service quotes. - Execute succession planning, ensuring zero unplanned attrition across top‑50 accounts. - Grow service revenue by expanding the service contract base and increasing pull‑through of small works, remedial works...