Care Coordinator Supervisor

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Care Coordinator Supervisor The Care Coordinator Supervisor provides leadership and supervision to care coordinators, volunteers, and interns while delivering direct services to complex elderly clients, resolving escalated issues, ensuring accurate and timely documentation and reporting, supporting staff development, collaborating with internal partners, and traveling within assigned communities to fulfill program needs. Job Responsibilities: Provide direct individual and/or group supervision for care coordinators, volunteeres and interns; provide direct service to elderly and frail clients with complex issues. Resolve complex complaints from clients and community partners. Responsible for assigning activities to and training of care coordinators, case associates and other administrative staff. Ensure staff activities are...